Request deletion or removal of connected platform access.

Send an email to hello@infinisy.co with the subject line Data Deletion Request.

Include your business name, contact email, the connected platform or Meta asset involved, and a short description of the information you want deleted or disconnected.

We will verify that the requester is authorized to act for the business, remove eligible data from InfiniSy-controlled systems, and disconnect related platform access where applicable.

If the request relates to Meta data, we will remove eligible stored data connected to the client's Meta assets and revoke or disable InfiniSy access where requested.

We aim to acknowledge deletion requests within 7 business days and complete eligible deletion within 30 days unless a longer period is required for legal, accounting, security, or operational reasons.

Some information may remain in backups or records for a limited period when required for security, compliance, dispute resolution, accounting, or legal obligations.

If information is stored directly inside Meta or another third-party platform, the client may also need to remove that information from the platform account or request deletion through that platform's controls.

InfiniSy can assist with access removal and configuration changes for client-owned assets when authorized by the client.